FAQ
The Ins And Outs of Our Cleaning Services
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What forms of payment does Clean Ease Co accept?Clean Ease Co accepts various forms of payment to make our services convenient for our clients. We accept apple pay, google pay, debit and credit card payments, including Visa, Mastercard, and American Express. Additionally, we also offer the option to set up automated electronic payments for recurring cleaning services, providing a hassle-free and seamless experience for our clients. We understand the importance of offering flexible payment options, and our goal is to make the payment process as convenient as possible for our valued customers.
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Who provides the cleaning supplies and equipment?We offer our own cleaning equipment to uphold a consistent and high standard of cleanliness. However, we kindly request that our clients supply any preferred products for specific surfaces such as floors and counters. We do supply our own polish, grout cleaner and other supplies.
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What is Clean Ease Co’s satisfaction guarantee?Clean Ease Co stands behind the quality of our work with a 100% satisfaction guarantee. If you are not completely satisfied with the cleaning service provided, simply let us know within 24 hours, and we will re-clean the specific areas free of charge. Your satisfaction is our top priority, and we are committed to ensuring that your home or office is cleaned to the highest standards. Our guarantee reflects our confidence in the skills and professionalism of our cleaning team, and we are dedicated to providing you with a clean and comfortable environment.
Billing & Pricing
Choose the Best Cleaning for Your Budget
Accepted Payment Methods
At Lave Cleaning Co, we offer transparent and competitive pricing for all our cleaning services. We accept various payment methods to ensure convenience for our customers.
Cancellation Policy
We understand that plans can change. If you need to cancel or reschedule your cleaning appointment, please notify us within 3 days or 72 hours to avoid any cancellation fees. If cancellation is done within less than 72 hours, the initial deposit will be charged and the remaining balance will be refunded.
Satisfaction Guarantee
Our priority is your satisfaction. If you're not completely happy with the service, let us know within 24 hours and we'll re-clean the specific areas free of charge.